The world is becoming more and more advanced with each passing day. When it comes to the manufacturing industry, we are always looking for ways to make things better and safer. We want what we buy…
Objectives are pretty vital to the Management System. With objectives you can measure how the company is doing against a benchmark set by the company itself. Of course the company can do much better or worse.…
With the new ISO9001:2015 the stakeholder analysis has got a much more prominent position in the Quality management system. Of course, every company knows their most important stakeholders. However, not every stakeholder is always well understood…
Why would any company comply with a standard apart from being forced by customers? One important reason is that quality is at the core of every organization. When an organization doesn’t deliver a high quality service…
Every company uses MS Office. It could be start to use this for the quality management. When we speak with the companies who used this before using a quality management platform, they mentioned a couple of…
Customer satisfaction is one thing every company strives for. However, figuring out whether a customer is really satisfied isn’t always that easy. There are a lot of different variables that can influence the customer satisfaction research…
Yes I know, ideally your company should be ready for an external audit every day of the year. However, most of the time, you will need at least a couple of weeks to gather all the…
We will sum up 5 root cause analysis methodologies. 5 whys What does five whys mean? The 5 Whys Root Cause Analysis is a system for understanding the cause-and-effect relationships that create our business and organizational…
The effectiveness of the corrective action can end for a lot of companies into a NCR during the audit. These companies are having trouble to not only to describe the effectiveness properly, but mainly to measure…
Why should you do quality management automation? We will sum up 5 reasons. Data consistency Automation leads to structured and consistent data which makes it easier to analyze the results. Business insight Reliable and ordered data…
The SWOT analysis is a business tool that is widely used. The introduction of chapter 4 “Context of the organisation” within the new ISO standards makes this technique applicable for management systems. Since then, it has been commonly…
The first important question to ask is why would you change to the ISO9001:2015 version. Apart from the fact that it is obligatory if you want to stay certified, it has other advantages. Integrated system Quite a…
We have summed up 5 Safety concerns within organizations. With proper safety management software, you can manage those and act on them when needed. Undertrained Employees Insufficiently trained employees endanger themselves and others. The best way…
Many quality managers are having a hard time getting support from management. The yearly management review is an opportunity to get the opinion of higher management when it comes to the management system. In that respect, it can…
On November 3th we hosted another free Workshop “Get the most out of your Internal audit”. After the feedback of last edition we decided to create more interaction to the workshop. The presentation was shortened and…
Internal audits can be performed in so many different ways that it can become pretty tough to pick the best techniques for an internal audit. To name a few techniques: department based audit, employee based audit…
How Do Purchasers Think? Rely on ISO9001 Over 75% require suppliers to be ISO9001 compliant. Request Certificate Over 45% request and check the ISO certificate of the suppliers. Scope Over 40% check the scope of the…
Risk management is one of the basic requirements as described in the HLS (High Level Structure). This HLS applies to all standards that “are plugged into it” and the High Level Structure (HLS) of the new ISO…
5 Quality Management Challenges Organisational culture Turning the company into a continuous learning and risk aware organization. Data overload Lots of data available but no actionable information due to a lack of structure. Setting ambiguous KPI's…