As with every aspect of training employees, importance of training employees on the management system and common ways of working is critical to maintain consistency. A management system will never be effective or functional if nobody can find the different procedures and forms. Automation can help here, for example by setting up access restrictions to prevent employees from getting an information overload. However, this will only provide guidance rather than replacing the complete training.
Way of Working
New employees will unfortunately not figure out magically how certain things are done within the organization. They either need to read about it or somebody needs to tell them. A combination of both is the best way.. First a colleague explains the process while the documents are there to check later. This might seems like a time consuming exercise but it is more than worth it. Not giving enough training can cost the company much more due to error and inefficiencies. An improperly trained employee can cost a lot of money either directly due to mistakes or secondary due to keying in the wrong data into systems.
Filling in Data
In order to build a gold mine of data it is important to explain to the employees what kind of data they need to fill in these systems. It is very easy to fill in data for the sake of filling in. When the employees fill in the right data, the analytics of the data can be done immediately without any alteration and cleaning. But keying in the wrong data will cost a lot of repairing and might even lead to misinformed business decisions. By setting up restrictions on what certain people can do, a lot of mistakes can be prevented. This will reduce the room for error significantly.
Awareness of Safety Risks
Especially on dangerous sites such as during construction, in the heavy industry or offshore, it is important to train employees on awareness of risks. Not being sharp throughout day can lead to serious accidents when people are working in dangerous environment. Furthermore, it is important to train the people on how to observe and report unsafe situations. Employees have to understand that sharing this knowledge can help prevent certain situations during other shifts or other locations. When it comes to reporting again great automation solutions allow you to instantly file unsafe situations with your mobile phone. This lowers the barrier to file the report and increases the knowledge of these situations within the organization. When an unsafe situation does occur, make sure that the lessons learned are shared with the employees.
Please prepare a proper training system on how to make sure a new employee is aware of all the different common practices within your company. The time you put into this structured training will pay itself back in the long haul. Having the people working in a structured way will increase the consistency of the output they deliver which will increase safety of the workers and the quality of the product and services.