Luckily 2020 has finally come to an end, and 2021 has begun. 2021 will probably be full of transition and change, which will be quite a year for you QHSE managers. When more and more people…
Willemijn7th January 2021
Having formal planning for safety walks, quality inspections or management walks, for that matter, is a great way of checking how things are done. The problem is in the planned part of it. Preplanning these activities…
Twan29th December 2020
Customer satisfaction, or in the broader description, delivering what the customer expects, is an integral part of the quality of the product and services the organization provides. In order to get a good feeling that the…
Willemijn4th November 2020
We all know this, but we can’t emphasize it enough: QHSE is not about the certificates. The certificates should be an end result of the organization doing a great job on QHSE and taking it seriously.…
Willemijn15th October 2020
Software as a Service is, for most people, a new method of working with IT. This new method brings all new things and possibilities. But with these new possibilities comes a new adoption strategy. So how…
Willemijn8th October 2020
We have touched upon the importance of technology in QHSE management already a couple of times. Of course, as we’re still going through a global pandemic, having the best digital tools is a must. This pandemic is…
Willemijn18th September 2020
The position of Quality in the overall company strategy isn’t always clear. Yes, most companies claim that quality is their number one priority. This makes sense, as you can only deliver real value if you provide…
nickappel1st September 2020
We touched upon the SHEQ culture numerous times already, and we cannot stress the importance of it enough. Developing the right culture has a tremendous impact on how SHEQ is perceived within the company and how…
nickappel22nd July 2020
After talks with hundreds of quality and safety managers, we saw a pattern emerge we weren’t really aware of. We started to notice that there is some kind of implicit impact certification bodies (CB) have on…
nickappel6th July 2020
Transparency has a pretty broad spectrum and can mean different things to different people. Especially, the level of transparency and when you are considered transparent and when not. Of course, certain information is on a “need…
nickappel23rd June 2020
The several different ISO standards can be great guidance when adding structure to an organization. However, the standard shouldn’t be the starting point for an organization when setting up any kind of management system. When you…
nickappel20th May 2020
Most of us have been working from home for several weeks now. While working from home a couple of days here and there is fine for most of us, we now run into an odd situation…
nickappel30th April 2020
Over the last couple of weeks, we spoke with several consultants based all around the world. One of the things that almost all of the consultants mentioned is that training your staff is very important. It…
nickappel6th April 2020
After last week the world looks quite different. People in most countries are working from home, which means that audits need to adapt as well. This week, one of our customers had their first completely remote…
nickappel18th March 2020
Quality Management isn’t a one (wo)man show. Most of you Quality Managers know this is true, but within a significant number of companies, this is still the default. Phrases like “John is the Quality Manager, he…
nickappel24th February 2020
We had a great interview with Bart Vanraes, a prevention advisor from Belgium. Bart is an expert in “tippex accidents” and did a significant amount of research into this topic. Tippex Accidents A “tippex accident” is…
nickappel13th February 2020
Having the right and best equipment for the job is crucial to guarantee the highest quality level. Monitoring and Measuring Resources is the clause in the ISO9001:2015 that focuses on this. Regardless of the standard you…
nickappel29th January 2020
Near miss is still seen as a big burden by many people, and companies for that matter. The general feeling is still, “Nothing actually happened, so why should we report it?” Yes, nothing happened in the…
nickappel10th January 2020
Quality can feel immeasurable sometimes. By immeasurable, we don’t mean all the KPIs we defined within our management system. We have great KPIs to measure company performance, which include things like: Customer satisfactionProduction fail ratesRecallsCosts of…
nickappel2nd January 2020
Quality is a key pillar in every organization. When a company delivers inferior Quality, it will be out of business quite soon. Hence, maintaining high-quality products and services is very important. However, getting Quality Management deeply…
nickappel2nd December 2019