The “safety walk” is an excellent measuring stick to see how the company is doing with its safety culture. The power of just walking around and observing how people work from a safety management point of…
Since the introduction of the smartphone, people aren’t able to live without it. Despite the huge impact the mobile phone has on our current life, these devices have had a limited introduction in QHSE management. Lots…
When you ask 100 CEOs, 90% of them will tell you that quality is among their top pillars and one of the main reasons why they are in business today. However, when you walk towards the…
Luckily 2020 has finally come to an end, and 2021 has begun. 2021 will probably be full of transition and change, which will be quite a year for you QHSE managers. When more and more people…
Having formal planning for safety walks, quality inspections or management walks, for that matter, is a great way of checking how things are done. The problem is in the planned part of it. Preplanning these activities…
Customer satisfaction, or in the broader description, delivering what the customer expects, is an integral part of the quality of the product and services the organization provides. In order to get a good feeling that the…
We all know this, but we can’t emphasize it enough: QHSE is not about the certificates. The certificates should be an end result of the organization doing a great job on QHSE and taking it seriously.…
Software as a Service is, for most people, a new method of working with IT. This new method brings all new things and possibilities. But with these new possibilities comes a new adoption strategy. So how…
We have touched upon the importance of technology in QHSE management already a couple of times. Of course, as we’re still going through a global pandemic, having the best digital tools is a must. This pandemic is…
The position of Quality in the overall company strategy isn’t always clear. Yes, most companies claim that quality is their number one priority. This makes sense, as you can only deliver real value if you provide…
We touched upon the SHEQ culture numerous times already, and we cannot stress the importance of it enough. Developing the right culture has a tremendous impact on SHEQ within the company and how the company operates.…
After talks with hundreds of quality and safety managers, we saw a pattern emerge we weren’t really aware of. We started to notice that there is some kind of implicit impact certification bodies (CB) have on…
Transparency has a pretty broad spectrum and can mean different things to different people. Especially, the level of transparency and when you are transparent and when not. Of course, certain information is on a “need to…
The several different ISO standards can be great guidance when adding structure to an organization. However, the standard shouldn’t be the starting point for an organization when setting up any kind of management system. When you…
Most of us have been working from home for several weeks now. While working from home a couple of days here and there is fine for most of us, we now run into an odd situation…
Over the last couple of weeks, we spoke with several consultants based all around the world. One of the things that almost all of the consultants mentioned is that training your staff is very important. It…
After last week the world looks quite different. People in most countries are working from home, which means that audits need to adapt as well. This week, one of our customers had their first completely remote…
Quality Management isn’t a one (wo)man show. Most of you Quality Managers know this is true, but within a significant number of companies, this is still the default. Phrases like “John is the Quality Manager, he…
We had a great interview with Bart Vanraes, a prevention advisor from Belgium. Bart is an expert in “tippex accidents” and did a significant amount of research into this topic. Tippex Accidents A “tippex accident” is…
Having the right and best equipment for the job is crucial to guarantee the highest quality level. Monitoring and Measuring Resources is the clause in the ISO9001:2015 that focuses on this. Regardless of the standard you…