After the elaborate piece on the Cause and Effect diagram we will take a deeper look in the 5 Whys as a root cause methodology. The concept behind 5 why’s is that you keep on asking…
Total Cost of Quality is a very important topic but not well known by a lot of C-level managers. When asked about the total Cost of Quality, a lot of C-level managers simply don’t know or…
We made an infographic from the ISO certification worldwide. On this infographic, you can see how many ISO certificates are worldwide. You see a decrease in ISO 9001 and all other ISO certificates increased. We…
A proper root cause analysis can be the difference between making money and losing money. The analysis is designed to get into the detailed fundamental causes of the issue, without any bias. The cause and effect…
Risk analysis has become a vital exercise for a lot of international standards. A large majority of certified companies are required to have a risk assessment methodology and should be aware of the risks within their company…
The world is becoming more and more advanced with each passing day. When it comes to the manufacturing industry, we are always looking for ways to make things better and safer. We want what we buy…
Objectives are pretty vital to the Management System. With objectives you can measure how the company is doing against a benchmark set by the company itself. Of course the company can do much better or worse.…
With the new ISO9001:2015 the stakeholder analysis has got a much more prominent position in the Quality management system. Of course, every company knows their most important stakeholders. However, not every stakeholder is always well understood…
Why would any company comply with a standard apart from being forced by customers? One important reason is that quality is at the core of every organization. When an organization doesn’t deliver a high quality service…
Every company uses MS Office. It could be start to use this for the quality management. When we speak with the companies who used this before using a quality management platform, they mentioned a couple of…
Customer satisfaction is one thing every company strives for. However, figuring out whether a customer is really satisfied isn’t always that easy. There are a lot of different variables that can influence the customer satisfaction research…
Yes I know, ideally your company should be ready for an external audit every day of the year. However, most of the time, you will need at least a couple of weeks to gather all the…
We will sum up 5 root cause analysis methodologies. 5 whys What does five whys mean? The 5 Whys Root Cause Analysis is a system for understanding the cause-and-effect relationships that create our business and organizational…
The effectiveness of the corrective action can end for a lot of companies into a NCR during the audit. These companies are having trouble to not only to describe the effectiveness properly, but mainly to measure…
Why should you do quality management automation? We will sum up 5 reasons. Data consistency Automation leads to structured and consistent data which makes it easier to analyze the results. Business insight Reliable and ordered data…
The SWOT analysis is a business tool that is widely used. The introduction of chapter 4 “Context of the organisation” within the new ISO standards makes this technique applicable for management systems. Since then, it has been commonly…
The first important question to ask is why would you change to the ISO9001:2015 version. Apart from the fact that it is obligatory if you want to stay certified, it has other advantages. Integrated system Quite a…
We have summed up 5 Safety concerns within organizations. With proper safety management software, you can manage those and act on them when needed. Undertrained Employees Insufficiently trained employees endanger themselves and others. The best way…
Many quality managers are having a hard time getting support from management. The yearly management review is an opportunity to get the opinion of higher management when it comes to the management system. In that respect, it can…