The External Audit Preparation Ideally, your business should be ready for an upcoming annual audit every day of the calendar year. However, most of the time, you'll need at least a few weeks to collect all…
When it comes to NCR’s, there are roughly two types:, major and minor. There isn’t always a clear definition between these two categories but the impact they have on the organization after the audit is clear.…
As mentioned in our previous post, having competent people is key in maintaining high-quality products and services. Obviously, having employees properly trained has a huge positive impact on the safety within the company as well, and…
The position of Quality in the overall company strategy isn’t always clear. Yes, most companies claim that quality is their number one priority. This makes sense, as you can only deliver real value if you provide…
More and more companies and governments have started to require suppliers to be ISO27001 certified. This can be a great push for more data security awareness, but there are downsides to it as well. As an…
Working from home can become quite tiresome and repetitive but it also holds some great opportunities for you as a Quality Manager. Normally you are running around with little time left to make fundamental improvements. We…
We had a great interview with Bart Vanraes, a prevention advisor from Belgium. Bart is an expert in “tippex accidents” and did a significant amount of research into this topic. Tippex Accidents A “tippex accident” is…
Previously we touched upon whether or not a certificate is worth it. This post led to quite some discussion, with strong opinions from both sides. However, looking at Quality Management in general you can ask the…
Quality can feel immeasurable sometimes. By immeasurable, we don’t mean all the KPIs we defined within our management system. We have great KPIs to measure company performance, which include things like: Customer satisfaction Production fail rates…
After interviewing a couple dozen auditors, we heard the expression “Buying Certificates” quite a lot. It basically comes down to companies only caring about the certificate and not about the management system. In general, it happens…
A QHSE management system gets built over the years and is mostly done with existing tools. However, a scattered QHSE system does more harm than good. A combination of an inspection app, with some Word and…
The introduction of the new ISO 9001: 2015 a couple of years back set off a widespread belief that companies don’t really need procedures anymore. We have seen companies cutting down their procedures, some by around…