Near miss is still seen as a big burden by many people, and companies for that matter. The general feeling is still, “Nothing actually happened, so why should we report it?” Yes, nothing happened in the…
Nick Appel10/01/2020
Quality can feel immeasurable sometimes. By immeasurable, we don’t mean all the KPIs we defined within our management system. We have great KPIs to measure company performance, which include things like: Customer satisfaction Production fail rates…
Nick Appel02/01/2020
Sharepoint is a solution that is used quite a lot for a wide range of automation projects. Often pitched as the Swiss Army knife of software, it promises to do lots of back-office administration. However, it…
Nick Appel19/12/2019
Quality is a key pillar in every organization. When a company delivers inferior Quality, it will be out of business quite soon. Hence, maintaining high-quality products and services is very important. However, getting Quality Management deeply…
Nick Appel02/12/2019
Selecting the best QHSE platform is relatively easy; getting it adopted is the challenge. This is probably one of the most heard phrases when it comes to automating Management Systems. The buying process can be quite…
Nick Appel25/11/2019
After interviewing a couple dozen auditors, we heard the expression “Buying Certificates” quite a lot. It basically comes down to companies only caring about the certificate and not about the management system. In general, it happens…
Nick Appel19/11/2019
My days as a SHEQ Manager are long gone, now I am lucky to be able to help many more companies than I could ever imagine. Every day, we help companies to push much further than…
Nick Appel11/11/2019
Over the last few years, we have helped a tremendous amount of companies move over to Qooling, either straight out of office-based Management Systems or migrating from other software solutions. During this transition, we always take…
Nick Appel05/11/2019
In line with Quality 4.0, there is also HSE 4.0. Maybe this speaks a little less to the imagination, but there are some fantastic examples of HSE 4.0 initiatives. However, the same as for Quality 4.0,…
Nick Appel29/10/2019
Over the past months, we've interviewed about a dozen Quality and Safety external auditors. We have asked them about their experience and what they have seen in the market. The auditors were so kind as to…
Nick Appel21/10/2019
A QHSE management system gets built over the years and is mostly done with existing tools. However, a scattered QHSE system does more harm than good. A combination of an inspection app, with some Word and…
Nick Appel15/10/2019
As QHSE manager, we can get somewhat cynical over time. This is completely understandable because we are constantly looking for ways to improve processes. It is even embedded in the continuous improvement methodology. You search for…
Nick Appel07/10/2019
There have been thousands of articles written about Quality 4.0 in various contexts and for various industries. Some claim that you should gather information, make the SOP digital available and train employees via e-learning. Yes, you…
Nick Appel01/10/2019
Last week we touched upon the advantages of Quality management and why this is actually a strong driver for growth. Of course, the same is true for Health and Safety. The people make the organization so…
Nick Appel23/09/2019
Quality Management is regularly seen as a cost center. The organization may have the feeling they need to shell out a significant amount of money to set up a Quality Management System and get it off…
Nick Appel17/09/2019
The introduction of the new ISO 9001: 2015 a couple of years back set off a widespread belief that companies don’t really need procedures anymore. We have seen companies cutting down their procedures, some by around…
Nick Appel10/09/2019
Everybody in Quality knows that having a functioning Quality Management System will reduce costs. Maybe not the next day, but in the long haul it will make the company money if it is functioning properly—and this…
Nick Appel26/08/2019
The mobile phone and usage of apps has got a prominent place in our lives—maybe a bit too prominent. Still, many companies don’t allow their employees to use their mobile phones during work time. There are…
Nick Appel19/08/2019
Last week part of the roof of a big soccer stadium in Holland collapsed due to a heavy storm. Luckily no one was injured because there was no game at the time. The media storm that…
Nick Appel14/08/2019
The world is getting smaller, which means a more diverse company culture and multicultural organisation with multiple languages. Lots of companies work with people from different countries. Whether it is a trucker, a specialist engineer, or…
Nick Appel15/07/2019
