Quality objectives are measurable goals and the base of long-term quality improvement planning. After setting a target, simply hoping that changes occur to achieve the goal is not an effective way to improve a QMS. You…
On Wednesday 22 May, we organized a workshop on time pressure and the effect on quality and safety. Time pressure can have a major impact on quality and safety, which can lead to serious accidents. In…
In the previous post we touched upon the inputs for the Design and Development Clause of the ISO 9001 standard. The outputs are closely related to the inputs of course, but they have some twists to…
ISO Over the Years. There are different ISO standards and worldwide many companies are using these different ISO standards. In the image below you see which standards are used over the years. There are different standards…
Clause 8.3 Design and Development is regularly misunderstood—not just by Quality Managers but by Auditors as well. It is one of the toughest and most confusing clauses and we find a lot of questions regarding clause…
Filling out paper forms is very time-consuming. No one enjoys it, especially when it means a lot of extra work after forms are filled in. Usually the forms have to be checked and re-entered to the…
The continuous improvement plans created have to be implemented properly to really add value. Coming up with the plan or idea is the easy part. Making sure the plan is fully implemented and supported by the…
Yes, it might seem enticing, all your QMS information into your ERP. We can have all the information in one system, this will make it much easier for the employees. But is it really that simple?…
Sadly, at any given time, approximately 1 in 5 workers is likely to be experiencing a mental health condition such as depression or anxiety. This is estimated to cost the global economy $16 trillion by 2030.…
We have talked quite extensively about the importance of a good safety culture. It is essential to keep people safe at work and make sure everybody goes home healthy at the end of the day. However,…
Quality management is a key target for digital transformation, and while adoption of quality systems is growing, it's important to address IT concerns before you make your final decision. If you're considering to invest in a…
Boeing is facing big challenges these days. You bring a new product to the market and suddenly this seems to be the cause of several flight accidents. Since then, all the airplanes are grounded and the…
The ISO 45001 standard has been released for about a year now. Lots of companies haven’t taken the step to this new standard due to the three year transition period. Those that did, noticed that there…
The 7 basic tools of quality (or 7 QC Tools) were conceptualized for the first time by Kaoru Ishikawa, a professor of engineering at the University of Tokyo. They are a set of relativity simple data…
Considering a quality management platform for your organization? You're not alone. Selecting the one that fits your company isn’t easy. Which features are needed to support your processes? How complex does it need to be? Is…
It remains a bottleneck for many companies—do we opt for a quality management system or do we prefer one of the many alternatives? All solutions have their strengths, but they aren’t always the right solution to…
It isn’t an unreasonable question for anyone to ask, especially if you are going to ask them to spend money on quality. If you want your business to invest in a quality management platform, you should…
As discussed in one of our previous blog posts on process mapping, the handover from one process to another is a critical point where many difficulties arise. When both processes are done by the same person,…
Suppliers are a key variable in the quality you can deliver as a company. Whether they supply materials or perform services, they do have a significant impact. Suppliers are almost as important as customers and employees.…
Innovative audit method The Brown Paper Audit is an innovative internal audit method, where people who work together in a certain high level process are invited to map out the process and underlying procedures together. During…