Ever since the introduction of the HLS (High Level Structure) in several ISO standards, the stakeholder analysis has a more prominent role in most Management Systems. This is a good thing if you ask us. However,…
Nick Appel15/06/2020
Last week we had a great talk with an esteemed consultant about compliance and how to go about it. He had quite a nice way of approaching it. It was during this call he dropped the…
Nick Appel08/06/2020
The several different ISO standards can be great guidance when adding structure to an organization. However, the standard shouldn’t be the starting point for an organization when setting up any kind of management system. When you…
Nick Appel20/05/2020
Most of us have been working from home for several weeks now. While working from home a couple of days here and there is fine for most of us, we now run into an odd situation…
Nick Appel30/04/2020
This pandemic of course has a big impact on your job as a safety officer. Normally, you are mainly outside or in the production plant to check up on the safety culture in the company. It…
Nick Appel20/04/2020
Over the last couple of weeks, we spoke with several consultants based all around the world. One of the things that almost all of the consultants mentioned is that training your staff is very important. It…
Nick Appel06/04/2020
Working from home can become quite tiresome and repetitive but it also holds some great opportunities for you as a Quality Manager. Normally you are running around with little time left to make fundamental improvements. We…
Nick Appel27/03/2020
After last week the world looks quite different. People in most countries are working from home, which means that audits need to adapt as well. This week, one of our customers had their first completely remote…
Nick Appel18/03/2020
We talk with dozens of companies on a daily basis that have some degree of QHSE management system. Some are complex; others are plain simple to use. The biggest question for most companies is, of course,…
Nick Appel13/03/2020
Quality Management isn’t a one (wo)man show. Most of you Quality Managers know this is true, but within a significant number of companies, this is still the default. Phrases like “John is the Quality Manager, he…
Nick Appel24/02/2020
We had a great interview with Bart Vanraes, a prevention advisor from Belgium. Bart is an expert in “tippex accidents” and did a significant amount of research into this topic. Tippex Accidents A “tippex accident” is…
Nick Appel13/02/2020
This week we organized a great workshop together with the Team of Brown Paper Audit. They introduced their refreshing point of view to audits. Rather than the one-on-one talks with people in the company, they recommend…
Nick Appel06/02/2020
Having the right and best equipment for the job is crucial to guarantee the highest quality level. Monitoring and Measuring Resources is the clause in the ISO9001:2015 that focuses on this. Regardless of the standard you…
Nick Appel29/01/2020
Previously we touched upon whether or not a certificate is worth it. This post led to quite some discussion, with strong opinions from both sides. However, looking at Quality Management in general you can ask the…
Nick Appel17/01/2020
Near miss is still seen as a big burden by many people, and companies for that matter. The general feeling is still, “Nothing actually happened, so why should we report it?” Yes, nothing happened in the…
Nick Appel10/01/2020
Quality can feel immeasurable sometimes. By immeasurable, we don’t mean all the KPIs we defined within our management system. We have great KPIs to measure company performance, which include things like: Customer satisfaction Production fail rates…
Nick Appel02/01/2020
Sharepoint is a solution that is used quite a lot for a wide range of automation projects. Often pitched as the Swiss Army knife of software, it promises to do lots of back-office administration. However, it…
Nick Appel19/12/2019
Quality is a key pillar in every organization. When a company delivers inferior Quality, it will be out of business quite soon. Hence, maintaining high-quality products and services is very important. However, getting Quality Management deeply…
Nick Appel02/12/2019
Selecting the best QHSE platform is relatively easy; getting it adopted is the challenge. This is probably one of the most heard phrases when it comes to automating Management Systems. The buying process can be quite…
Nick Appel25/11/2019
After interviewing a couple dozen auditors, we heard the expression “Buying Certificates” quite a lot. It basically comes down to companies only caring about the certificate and not about the management system. In general, it happens…
Nick Appel19/11/2019
