The mobile phone and usage of apps has got a prominent place in our lives—maybe a bit too prominent. Still, many companies don’t allow their employees to use their mobile phones during work time. There are…
Last week part of the roof of a big soccer stadium in Holland collapsed due to a heavy storm. Luckily no one was injured because there was no game at the time. The media storm that…
The world is getting smaller, which means a more diverse company culture and multicultural organisation with multiple languages. Lots of companies work with people from different countries. Whether it is a trucker, a specialist engineer, or…
NCRs and issues happen in any company. The way the company handles these is what defines the culture of the organization. More often than not, the responsibility is simply dropped at the Quality/Safety department regardless of…
Possibly one of the hardest things to do is make a selection of all the possible improvement projects that are possible for the company. Talks with quality and safety managers showed that this topic is pretty…
Data consistency might not have anything to do with quality management. However, because quality management is getting more and more data-driven it is becoming increasingly important. Consistent data allows for easier and better analysis, which leads…
According to the standard, all staff that work under your organization's control are competent, and the evidence of this is documented accordingly. As with much of the ISO language, competence is left for each organization to…
Quality objectives are measurable goals and the base of long-term quality improvement planning. After setting a target, simply hoping that changes occur to achieve the goal is not an effective way to improve a QMS. You…
On Wednesday 22 May, we organized a workshop on time pressure and the effect on quality and safety. Time pressure can have a major impact on quality and safety, which can lead to serious accidents. In…
In the previous post we touched upon the inputs for the Design and Development Clause of the ISO 9001 standard. The outputs are closely related to the inputs of course, but they have some twists to…
ISO Over the Years. There are different ISO standards and worldwide many companies are using these different ISO standards. In the image below you see which standards are used over the years. There are different standards…
Clause 8.3 Design and Development is regularly misunderstood—not just by Quality Managers but by Auditors as well. It is one of the toughest and most confusing clauses and we find a lot of questions regarding clause…
Filling out paper forms is very time-consuming. No one enjoys it, especially when it means a lot of extra work after forms are filled in. Usually the forms have to be checked and re-entered to the…
The continuous improvement plans created have to be implemented properly to really add value. Coming up with the plan or idea is the easy part. Making sure the plan is fully implemented and supported by the…
Yes, it might seem enticing, all your QMS information into your ERP. We can have all the information in one system, this will make it much easier for the employees. But is it really that simple?…
Sadly, at any given time, approximately 1 in 5 workers is likely to be experiencing a mental health condition such as depression or anxiety. This is estimated to cost the global economy $16 trillion by 2030.…
We have talked quite extensively about the importance of a good safety culture. It is essential to keep people safe at work and make sure everybody goes home healthy at the end of the day. However,…
Quality management is a key target for digital transformation, and while adoption of quality systems is growing, it's important to address IT concerns before you make your final decision. If you're considering to invest in a…
Boeing is facing big challenges these days. You bring a new product to the market and suddenly this seems to be the cause of several flight accidents. Since then, all the airplanes are grounded and the…
The ISO 45001 standard has been released for about a year now. Lots of companies haven’t taken the step to this new standard due to the three year transition period. Those that did, noticed that there…