That may sound like a contradiction in terms, particularly if you’ve ever read a management system standard document! They’re not the simplest of things to comprehend but that doesn’t mean your management system has to be…
Nick Appel07/02/2018
Risk management in relation to quality. The concept of risk-based thinking has been adopted explicitly by ISO 9001:2015 and replaces the previously stated requirement in ISO 9001:2008 for 'preventive action'. In ISO 9001 , risk is…
Nick Appel02/02/2018
Key Performance Indicators (KPIs) are a very important part of a (integrated) management system. They can show how good or bad the management system is functioning. However, we see a lot of KPIs defined and monitored…
Nick Appel24/01/2018
Top management buy-in is crucial when it comes to a successful management system. Management should actively show that they can see the added value of the system. Almost every director states that quality is at the…
Nick Appel15/01/2018
There are many reasons to use toolbox meetings. We have 5 reasons why you could use this. 1. Management Commitment Management commitment is crucial for a functioning safety system. The management should host at least one…
Nick Appel03/01/2018
Toolbox Meetings are key when communicating safety related topics with employees. However, a number of companies still feel it is a necessary evil, mainly due to all the administration involved. In this post there are just…
Nick Appel18/12/2017
Top Management Audits There are two common types of Quality Management System audits. Theres the companys 1st party audit where the organisation audits itself. This type of audit is more commonly known as an Internal Audit.…
Nick Appel12/12/2017
The selection and management of suppliers is an important part of maintaining quality of the product or service you provide. No single company is able to deliver their service or product without suppliers. A company cannot…
Nick Appel22/11/2017
How to Include Risk Management into Your CAPA? Even though the preventive action is no longer part of the terminology of the ISO 9001:2015 standard, A lot of people still use the phrase CAPA (corrective and…
Nick Appel16/11/2017
The real cost of safety, or perhaps better phrased the real cost of a lack of safety is something that is not always clear and can be hard to calculate. There are so many factors involved…
Nick Appel06/11/2017
As with every aspect of training employees, importance of training employees on the management system and common ways of working is critical to maintain consistency. A management system will never be effective or functional if nobody…
Nick Appel19/10/2017
Do you know ten features that can be used to assess the culture within your organization? Risk management has become an important part of the new ISO 9001-2015 standard. Therefore, I would like to pay attention…
Nick Appel05/10/2017
How to Identify Environmental Aspects Creating an environmental overview is a key part of your environmental management system. Basically the environmental aspects are the activities of your organization that have an impact on the environment. In…
Nick Appel27/09/2017
How to Spot Problems in Your Safety Culture How important is customer safety within the organization if there is a denying security culture? The employees involved will always be guilty if an incident has occurred. Security…
Nick Appel21/09/2017
A quality management system for good and socially responsible business. With the increasing pressure on efficiency and costs, we see the attention of quality management evaporate. As if it were a luxury, those organizations could hardly…
Nick Appel14/09/2017
An organization cannot exist without taking any risks. The question is, how to manage those risks to improve predictability and reduce the level of risk? Can you handle risk management. Don’t make risk management an expensive…
Nick Appel05/09/2017
After the elaborate piece on the Cause and Effect diagram we will take a deeper look in the 5 Whys as a root cause methodology. The concept behind 5 why’s is that you keep on asking…
Nick Appel28/08/2017
Total Cost of Quality is a very important topic but not well known by a lot of C-level managers. When asked about the total Cost of Quality, a lot of C-level managers simply don’t know or…
Nick Appel31/07/2017
We made an infographic from the ISO certification worldwide. On this infographic, you can see how many ISO certificates are worldwide. You see a decrease in ISO 9001 and all other ISO certificates increased. We…
Nick Appel25/07/2017
A proper root cause analysis can be the difference between making money and losing money. The analysis is designed to get into the detailed fundamental causes of the issue, without any bias. The cause and effect…
Nick Appel18/07/2017
