Quality Management isn’t a one (wo)man show. Most of you Quality Managers know this is true, but within a significant number of companies, this is still the default. Phrases like “John is the Quality Manager, he…
Nick Appel24/02/2020
Quality can feel immeasurable sometimes. By immeasurable, we don’t mean all the KPIs we defined within our management system. We have great KPIs to measure company performance, which include things like: Customer satisfaction Production fail rates…
Nick Appel02/01/2020
Quality is a key pillar in every organization. When a company delivers inferior Quality, it will be out of business quite soon. Hence, maintaining high-quality products and services is very important. However, getting Quality Management deeply…
Nick Appel02/12/2019
My days as a SHEQ Manager are long gone, now I am lucky to be able to help many more companies than I could ever imagine. Every day, we help companies to push much further than…
Nick Appel11/11/2019
In line with Quality 4.0, there is also HSE 4.0. Maybe this speaks a little less to the imagination, but there are some fantastic examples of HSE 4.0 initiatives. However, the same as for Quality 4.0,…
Nick Appel29/10/2019
There have been thousands of articles written about Quality 4.0 in various contexts and for various industries. Some claim that you should gather information, make the SOP digital available and train employees via e-learning. Yes, you…
Nick Appel01/10/2019
Quality Management is regularly seen as a cost center. The organization may have the feeling they need to shell out a significant amount of money to set up a Quality Management System and get it off…
Nick Appel17/09/2019
The introduction of the new ISO 9001: 2015 a couple of years back set off a widespread belief that companies don’t really need procedures anymore. We have seen companies cutting down their procedures, some by around…
Nick Appel10/09/2019
Everybody in Quality knows that having a functioning Quality Management System will reduce costs. Maybe not the next day, but in the long haul it will make the company money if it is functioning properly—and this…
Nick Appel26/08/2019
The mobile phone and usage of apps has got a prominent place in our lives—maybe a bit too prominent. Still, many companies don’t allow their employees to use their mobile phones during work time. There are…
Nick Appel19/08/2019
Last week part of the roof of a big soccer stadium in Holland collapsed due to a heavy storm. Luckily no one was injured because there was no game at the time. The media storm that…
Nick Appel14/08/2019
