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How to Manage Suppliers

The selection and management of suppliers is an important part of maintaining quality of the product or service you provide. No single company is able to deliver their service or product without suppliers. A company cannot…
nickappel
22nd November 2017
CultureManagement

Risk management in CAPA

How to Include Risk Management into Your CAPA? Even though the preventive action is no longer part of the terminology of the ISO 9001:2015 standard, A lot of people still use the phrase CAPA (corrective and…
nickappel
16th November 2017
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The Real Cost of Safety

The real cost of safety, or perhaps better phrased the real cost of a lack of safety is something that is not always clear and can be hard to calculate. There are so many factors involved…
nickappel
6th November 2017
TrainingQHSE

The Importance of Training

As with every aspect of training employees, training them on the management system and common ways of working is critical to maintain consistency. A management system will never be effective or functional if nobody can find…
nickappel
19th October 2017
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How to identify Environmental Aspects

How to Identify Environmental Aspects Creating an environmental overview is a key part of your environmental management system. Basically the environmental aspects are the activities of your organization that have an impact on the environment. In…
nickappel
27th September 2017
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How To Spot Problems In your Safety Culture

How to Spot Problems in Your Safety Culture How important is customer safety within the organization if there is a denying security culture? The employees involved will always be guilty if an incident has occurred. Security…
nickappel
21st September 2017
CultureManagementQMS

Why Quality Management

A quality management system for good and socially responsible business. With the increasing pressure on efficiency and costs, we see the attention of quality management evaporate. As if it were a luxury, those organizations could hardly…
nickappel
14th September 2017
Management

How to Handle Risk Management

An organization cannot exist without taking any risks. The question is, how to manage those risks to improve predictability and reduce the level of risk? Don’t make risk management an expensive and time consuming project. Too…
nickappel
5th September 2017
CultureQHSE

Root Cause Analysis: 5 Whys

After the elaborate piece on the Cause and Effect diagram we will take a deeper look in the 5 Whys as a root cause methodology. The concept behind 5 why’s is that you keep on asking…
nickappel
28th August 2017
ManagementQHSE

Risk assessment done, now what?

Risk analysis has become a vital exercise for a lot of international standards. A large majority of certified companies are required to have a  risk assessment methodology and should be aware of the risks within their company…
nickappel
12th July 2017
QHSE

Stakeholder analysis: ISO9001-2015

With the new ISO9001:2015 the stakeholder analysis has got a much more prominent position in the Quality management system. Of course, every company knows their most important stakeholders. However, not every stakeholder is always well understood…
nickappel
11th June 2017
CultureQHSE

ISO 9001 – Why get certified?

Why would any company comply with a standard apart from being forced by customers? One important reason is that quality is at the core of every organization. When an organization doesn’t deliver a high quality service…
nickappel
31st May 2017
CultureQHSE

Customer satisfaction, how to approach it!

Customer satisfaction is one thing every company strives for. However, figuring out whether a customer is really satisfied isn’t always that easy. There are a lot of different variables that can influence the customer satisfaction research…
nickappel
9th May 2017
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