As an addition to our previous published blog about the SWOT analysis, I decided to give you more information on another effective tool for identifying the context of the organization of clause 4.1. Just like the…
At the center of all quality management systems is the concept of continuous improvement. This implies that you have the ability to prove that there has been some kind of improvement. It may sound straightforward, but…
The PDCA (plan-do-check-act) cycle is a four-step approach which is used in business for the control and continual improvement of processes and products. By consistently testing out possible solutions, comparing the results and implementing those that…
Using a Quality Management System can benefit the organization. We have summed up the benefits of a quality management system. 1. Better Products & Services A proper QMS should increase the quality of your products and…
Risks are inevitable. Whether in life or in business, things happen that we can’t control. What we can control is how we respond to those events and occurrences. Managing small business risks is often as simple…
One of the most difficult tasks that a person may need to undertake before approaching the ISO topic is to win the buy-in from top management. QHSE is considered a cost center where resources are spent to…
In our previous post on GDPR we touched upon the impact it has on your quality management system. We also gave some examples of important topics you should take into consideration. Last week we had a…
The date that the General Data Protection Regulation (GDPR) is coming into effect is approaching soon. This new law affects almost all companies, but it can have a bigger effect on certified companies. Regardless of the…
That may sound like a contradiction in terms, particularly if you’ve ever read a management system standard document! They’re not the simplest of things to comprehend but that doesn’t mean your management system has to be…
Risk management in relation to quality. The concept of risk-based thinking has been adopted explicitly by ISO 9001:2015 and replaces the previously stated requirement in ISO 9001:2008 for 'preventive action'. In ISO 9001 , risk is…
Key Performance Indicators (KPIs) are a very important part of a (integrated) management system. They can show how good or bad the management system is functioning. However, we see a lot of KPIs defined and monitored…
Top management buy-in is crucial when it comes to a successful management system. Management should actively show that they can see the added value of the system. Almost every director states that quality is at the…