Innovative audit method
The Brown Paper Audit is an innovative internal audit method, where people who work together in a certain high level process are invited to map out the process and underlying procedures together. During this exercise people get a good feeling of what happens in the company. After this, the process will be improved in groups and concrete improvement actions are appointed. The brown Paper Audit is very effective in gaining insight into improvement, the prevention of waste in the process and increasing (customer) value.
The complete group goes through a number of steps to identify opportunities for improvement, and translate these opportunities for improvement into measurable goals and actions. These action are then divided among the team members to create ownership of these actions among them.
The Brown Paper Audit offers room for discussing HLS-themes such as leadership, evaluation of performance or communication, and offers space for colleagues to participate. In some organizations it is clear that the distance between quality management and the business is increasing. The Brown Paper Audit brings these two worlds closer together and allows the participants to experience the added value of quality management.
The Brown paper Audit ensures that the focus shifts from checking to actively improving. Employees will feel involved through the innovative approach and employees can contribute to improvement from their own expertise and experience.
The support for this audit method with companies is high because the approach feels natural to the participants. By working with a clear step-by-step plan, the Brown Paper Audit brings structure and allows participants to share wishes, feelings and thoughts. By making time and space for each other, the Brown Paper Audit offers employees the opportunity to talk to each other about the quality in their organization.
Through a brown sheet of paper, post-its and markers the wishes, feelings and thoughts of the participants are collected. The structure makes it easy to name opportunities and causes. In this way a positive collective start is made with continuous improvement. This approach shows that active improvement can be done in a fun and refreshing way, wherby the participant get excited to get started with improvement.
The audit cycle
More than 250 companies have become acquainted with Paper Brown Audit as an internal audit form and are setting up their audit cycle differently. These companies apply a combined audit strategy, a combination the Brown Paper Audit and classical audits. The brown Paper Audit provides a lot of new insights and concrete improvement actions that the organization can work with, while the classic audit helps in checking facts.
By applying the Brown Paper Audit to a process in which several officers or departments are involved, several subprocesses can be combined in one audit. This allows companies to shorten their audit cycle.
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