A QHSE management system gets built over the years and is mostly done with existing tools. However, a scattered QHSE system does more harm than good. A combination of an inspection app, with some Word and…
nickappel15th October 2019
As QHSE manager, we can get somewhat cynical over time. This is completely understandable because we are constantly looking for ways to improve processes. It is even embedded in the continuous improvement methodology. You search for…
nickappel7th October 2019
There have been thousands of articles written about Quality 4.0 in various contexts and for various industries. Some claim that you should gather information, make the SOP digital available and train employees via e-learning. Yes, you…
nickappel1st October 2019
Last week we touched upon the advantages of Quality management and why this is actually a strong driver for growth. Of course, the same is true for Health and Safety. The people make the organization so…
nickappel23rd September 2019
Quality Management is regularly seen as a cost center. The organization may have the feeling they need to shell out a significant amount of money to set up a Quality Management System and get it off…
nickappel17th September 2019
The introduction of the new ISO 9001: 2015 a couple of years back set off a widespread belief that companies don’t really need procedures anymore. We have seen companies cutting down their procedures, some by around…
nickappel10th September 2019
Everybody in Quality knows that having a functioning Quality Management System will reduce costs. Maybe not the next day, but in the long haul it will make the company money if it is functioning properly—and this…
nickappel26th August 2019
The mobile phone and usage of apps has got a prominent place in our lives—maybe a bit too prominent. Still, many companies don’t allow their employees to use their mobile phones during work time. There are…
nickappel19th August 2019
Last week part of the roof of a big soccer stadium in Holland collapsed due to a heavy storm. Luckily no one was injured because there was no game at the time. The media storm that…
nickappel14th August 2019
The world is getting smaller, which means a more diverse company culture and multicultural organisation with multiple languages. Lots of companies work with people from different countries. Whether it is a trucker, a specialist engineer, or…
nickappel15th July 2019
NCRs and issues happen in any company. The way the company handles these is what defines the culture of the organization. More often than not, the responsibility is simply dropped at the Quality/Safety department regardless of…
nickappel2nd July 2019
Possibly one of the hardest things to do is make a selection of all the possible improvement projects that are possible for the company. Talks with quality and safety managers showed that this topic is pretty…
nickappel26th June 2019
Data consistency might not have anything to do with quality management. However, because quality management is getting more and more data-driven it is becoming increasingly important. Consistent data allows for easier and better analysis, which leads…
nickappel20th June 2019
According to the standard, all staff that work under your organization's control are competent, and the evidence of this is documented accordingly. As with much of the ISO language, competence is left for each organization to…
nickappel13th June 2019
Quality objectives are measurable goals and the base of long-term quality improvement planning. After setting a target, simply hoping that changes occur to achieve the goal is not an effective way to improve a QMS. You…
nickappel6th June 2019
On Wednesday 22 May, we organized a workshop on time pressure and the effect on quality and safety. Time pressure can have a major impact on quality and safety, which can lead to serious accidents. In…
nickappel28th May 2019
In the previous post we touched upon the inputs for the Design and Development Clause of the ISO 9001 standard. The outputs are closely related to the inputs of course, but they have some twists to…
nickappel21st May 2019
Clause 8.3 Design and Development is regularly misunderstood—not just by Quality Managers but by Auditors as well. It is one of the toughest and most confusing clauses and we find a lot of questions regarding clause…
nickappel14th May 2019
Filling out paper forms is very time-consuming. No one enjoys it, especially when it means a lot of extra work after forms are filled in. Usually the forms have to be checked and re-entered to the…
nickappel7th May 2019
